Use Cases
A selection from our built scope
by our talented team

Increased lead conversion for real estate contact centers
KPI

Increase in completed transactions

Compensation control
Problema
Sales leads (FB/IG) are assigned without a standardized operating model and there were no performance metrics.
Executives spend more than 10 hours per week reviewing <2% of calls without actionable information.
Fees are charged for transactions that are not completed.

Solución
Identification of factors that
They determine successful interactions.Verification of actual transactions to ensure appropriate compensation is paid.
Optimization of the supervision time of executive teams.

Impacto
Definition of a quality model.
Increase in “First call resolution.
0 hours spent reviewing
performance with 100% feedback.Reduction of elements of
low performance.

Tools used
• Modelos Frontera LLM • STT optimizados • Langchaing • Procesamiento de Audio
• Modelos Frontera LLM • STT optimizados • Langchaing • Procesamiento de Audio



